Panhou Retreat responsible guest guide

Simple actions you can take to support the people, nature, and culture of Tuyen Quang.

At Panhou Retreat, we believe that travel should be a force for good. By staying with us, you are already helping protect the forests, rivers, and traditions of Northern Vietnam. Here are a few ways you can make your visit even more meaningful.

1. Before you travel

•  Choose consciously: Book with operators and transport providers who care about sustainability.
•  Learn before you go: A few words and greetings in Vietnamese, or local customs will enrich your experience.
•  Travel light: Less weight = lower fuel use and emissions. Bring reusable bottles, bags, and straws.
•  Eco-friendly care: Please avoid sunscreens or cosmetics with harmful chemicals. Herbal or mineral-based options are safer for people and nature.

2. During your stay at Panhou

•  Energy & water: Help us reach our goal of 20% reduction by 2030. Switch off lights and air conditioners when leaving the room, take shorter showers, and reuse towels.
•  Waste: Use the recycling bins provided and join us in reducing single-use plastics. Organic waste from the kitchen helps nourish our gardens.
•  Food choices: Enjoy our herbal cuisine and local vegetables — healthier for you, better for the planet, and supporting local farmers. Order only what you will finish to avoid waste.

3. Supporting Local Communities

•  Shop and eat local: Buy crafts directly from village artisans, choose local produce, and support small family-run businesses.
•  Respect traditions: Always ask before taking photos, especially of people or cultural ceremonies.
•  Give responsibly: Instead of giving gifts directly to children, support schools or community projects through “Panhou Sustainable Development Fund”

4. Protecting Nature & Wildlife

•  Stay on paths when hiking in the forest to protect fragile plants.
•  Leave no trace: Take only photos, leave only footprints. Do not pick plants, herbs, or stones from natural areas.
•  Wildlife care: Avoid attractions where wild animals are kept in captivity or forced to perform. If you see mistreated animals, ask our team how best to respond.

5. Safeguarding People

•  Child protection: We have zero tolerance for exploitation. If you ever suspect abuse, please inform our staff immediately so we can report it to local authorities. You can also report it directly to Vietnam’s National Hotline for Child Protection at 111.
•  Fairness: Treat staff and community members with the same respect they extend to you.

6. Give Back

•  If you’ve enjoyed your time here, consider supporting our local projects from reforestation to school support. Ask our team how you can contribute.

Thank you for helping us make every journey a positive one – for people, planet, and culture.

📧 [email protected] | 🌐 www.panhouretreat.com